The session you held with the senior management of Nissan Europe was probably the best I have ever experienced. Why do I say this? Simply because you delivered something you passionately believed in, resonating soundly through your many years of credible experience and underlined by a clear link to commercial performance. You didn’t spout consultancy theory; you just delivered a message you believed in. You certainly jarred everyone in my team to think again. It goes without saying the delivery was first class.

We weren’t quite sure how Dave would stack up to the “star power” of our previous keynotes (General Colin Powell; Jack Welch; Rudy Giuliani). Turns out, he was better…he’s been rated by our leaders as our best speaker yet! Dave’s warm and humble approach, backed up by his hands-on experience, knowledge and indisputable track record of success made him a credible source of inspiration who reinforced our message of being “people first” in a way that is both powerful and real.

Dave’s remarks at our Top 100 Executive retreat were so well received that we asked him to be the keynote at our annual Top Performers Awards Event in Cancun two months later. His passion for, and experience in, building and sustaining a world class service culture came through loud and clear. He is a compelling and authentic communicator.

Dave was a super speaker. He gave a powerful and entertaining talk. He really connected with his audience and used a ton of experience with Southwest to bring to life the power of a healthy corporate culture.

Dave was the keynote speaker at our annual customer experience summit for our top 150 leaders. His speech was a catalyst that has reignited our leaders’ passion for service excellence. I definitely recommend Dave as a speaker.

I wasn’t certain that someone from a service industry could deliver a message that was relevant to our business—technology manufacturing. But that is exactly what Dave did at our conference. His message was not only relevant; it was inspirational and thought provoking. Our leaders are still referring to his insights a year later.

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