A warm and humble approach backed by hands-on experience,

knowledge and an indisputable, track record of success.

27 Years at Southwest Airlines (1988-2015)

Broad senior executive experience: SVP Chief Marketing Officer; SVP People and Leadership Development; VP Ground Operations

18 years as member of Executive Committee

Speaks and advises worldwide on leadership, service excellence, and organizational culture

WATCH DAVE IN ACTION

The Business of Business Is People  (6:50)

Creating Customers for Life  (2:04)

No BS  (1:44)

Everyone A CEO  (2:24)

Hiring Is Most Important  (1:38)

Sustained Service Excellence  (1:03)

Bound By Love  (1:01)

HERE’S WHAT OTHERS ARE SAYING ABOUT DAVE RIDLEY

Paul Wilcox
Chairman of the Board and CEO

Nissan Europe

The session you held with the senior management of Nissan Europe was probably the best I have ever experienced. Why do I say this? Simply because you delivered something you passionately believed in, resonating soundly through your many years of credible experience and underlined by a clear link to commercial performance. You didn’t spout consultancy theory; you just delivered a message you believed in. You certainly jarred everyone in my team to think again. It goes without saying the delivery was first class.

Tom Feeney
CEO and President

Safelite Group/Safelite Auto Glass

We weren’t quite sure how Dave would stack up to the “star power” of our previous keynotes (General Colin Powell; Jack Welch; Rudy Giuliani). Turns out, he was better…he’s been rated by our leaders as our best speaker yet! Dave’s warm and humble approach, backed up by his hands-on experience, knowledge and indisputable track record of success made him a credible source of inspiration who reinforced our message of being “people first” in a way that is both powerful and real.

Tom Gartland
President

Avis/Budget North America

Dave’s remarks at our Top 100 Executive retreat were so well received that we asked him to be the keynote at our annual Top Performers Awards Event in Cancun two months later. His passion for, and experience in, building and sustaining a world class service culture came through loud and clear. He is a compelling and authentic communicator.

Jim Dubois
CIO

Microsoft

Dave was a super speaker. He gave a powerful and entertaining talk. He really connected with his audience and used a ton of experience with Southwest to bring to life the power of a healthy corporate culture.

Ala’a Eraiqat
Group CEO

Abu Dhabi Commercial Bank

Dave was the keynote speaker at our annual customer experience summit for our top 150 leaders. His speech was a catalyst that has reignited our leaders’ passion for service excellence. I definitely recommend Dave as a speaker.

Mike Cordano
President

HGST, a $6B division of Western Digital Company

I wasn’t certain that someone from a service industry could deliver a message that was relevant to our business—technology manufacturing. But that is exactly what Dave did at our conference. His message was not only relevant; it was inspirational and thought provoking. Our leaders are still referring to his insights a year later.

 

PAST CLIENTS & AUDIENCES INCLUDE

Abu Dhabi Commercial Bank
Airbnb
Airtel
Ambulatory Surgery Center Association
AVIS/Budget North America
Big Brothers Big Sisters
Capital One UK
Chick-fil-A
Concentra
Copa Airlines
Harvard Alumni Association

HealthSouth
HGST (Hitachi Global Storage Technology)
Invesco
K1 (Private Equity)
Kimpton Hotels
Lloyd’s Bank Group
Microsoft
Nationstar Mortgage
Nissan Europe
Novartis
Ozinga

PeopleMatter
Professional Golfers Association of America
REAL Trends
Royal Bank of Scotland
Safelite
Sandia Labs
SSE Plc
Steamboat Springs Resort Corp
TD Bank
Vision Source
Welsh Carson (Private Equity)

SCHEDULE DAVE

To schedule Dave Ridley to speak at your
next event, please contact him at 
214.435.0209
or via email to 
dsridley@outlook.com.

CONTACT DAVE

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